Brand Designer Cat Eye Sunglasses Women Men Vintage Sun Glasses Female Male Outdoors Mirror Punk Shades Oculos De Sol
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Health & Financial Nightmare: Wrong Prescription & Non-Existent Customer Service 🤢
I'm writing this as a warning to anyone considering this company for their glasses. My experience was a nightmare that not only wasted my money but also affected my physical well-being. After weeks of trying to resolve the issue, my final conclusion is this: they sent me the wrong prescription safety glasses, causing dizziness and nausea. It’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t in touch with anyone. I recommend buying from another company even if it’s a few more dollars. The sheer frustration of being ignored while dealing with headaches from their mistake is what forced me to try one last time to contact them, which led to the conversation below.
Customer: Finally, a real person. I've been trying to reach someone for over a week. You sent me the wrong prescription safety glasses, and they're making me dizzy and sick.
CS Rep: I am so terribly sorry to hear that, and I apologize for the difficulty you've had reaching us. That is completely unacceptable. Could you please provide your order number so I can address this immediately?
Customer: It's 51284. I need this fixed. I can't work with these glasses, and I've gotten nothing but automated replies and dead-end chats.
CS Rep: Thank you. I have your order right here and I see the prescription details. I am so sorry for this serious error. We will remake your glasses with the correct prescription and ship them with our fastest shipping, completely free of charge.
Customer: How do I know it won't be wrong again? This has been a huge waste of my time and has caused me physical discomfort.
CS Rep: I understand your concern. I will personally review the order before it goes to the lab. For the trouble this has caused, I am also issuing a full refund on your original purchase. You don't need to return the incorrect pair.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Skeptic to Superfan: How This Company Restored My Faith in Buying Glasses Online! ✨
I've received so many compliments and questions about my sunglasses lately, and I'm thrilled to finally share the secret. They've completely elevated my style, adding that perfect touch of audacity and flair to every outfit. It's incredible how one accessory can boost your confidence and change your entire vibe. For everyone who's been asking, these are the exact Vintage Cat-Eye Punk Shades I've been rocking. If you're looking to make a statement and add an unforgettable edge to your look, you absolutely have to check them out. I have to be honest, I was extremely hesitant to buy glasses online again after my last experience with a different company. It was a complete disaster 😤. They sent me the wrong prescription, which caused constant dizziness and nausea. To make matters worse, trying to contact their customer service was a nightmare; it felt impossible to get ahold of a live person, leaving me stuck with useless glasses and out of pocket. 😭
After that, I swore I was done with online eyewear. 🤔 However, my favorite pair of sunglasses broke, and a friend, who knew about my previous ordeal, strongly recommended I try Mozaer.com, promising it would be different. Skeptical but desperate, I decided to give it one last chance.
I'm so incredibly glad I did! My experience was the polar opposite of the last one. As one review I read perfectly put it, and I couldn't agree more: "Extremely fast shipping, in love with new frames. Half the cost of optician's prices." That sums it up perfectly. The website was so easy to navigate, and the checkout process was seamless. My sunglasses arrived days earlier than I expected, and the quality is simply fantastic. They feel sturdy, look stylish, and are exactly as advertised. This positive experience has totally restored my faith, and I’m already browsing their site to buy some reading glasses for my dad. What a relief to finally find a company that gets it right! ✨😃
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