New Glasses Frame Prescription Men Full Rim Optical Eyeglasses with Recipe Pure Titanium Vacuum IP Electronical Plating Material
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Paid for Next-Day Delivery, Got a Customer Service Nightmare Instead 😡
I'm writing this to warn everyone about my recent online shopping disaster. I thought I was paying for convenience, but it turned into a nightmare of fighting through automated systems. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I paid an extra $19.95 for "next day delivery," only to get an email saying it would take three business days just to process. After being trapped in a loop of bots and automated phone menus, I finally managed to reach a live person, which is why I felt compelled to share this infuriating conversation.
Customer: I finally got a human! I paid $19.95 for next-day delivery on my order, and now you're telling me it's going to take three days to process. I want that shipping fee refunded immediately.
CS Rep: I understand your frustration, and I apologize for the confusion regarding the delivery timeline. I can submit a request to our billing department to review your case for a refund.
Customer: No, I'm not interested in a 'request' or a 'review.' You took my money for a service you are clearly not providing. You need to refund my money right now. It's not up to them; it's a simple case of you not delivering on a promise.
CS Rep: Sir, I do apologize, but the procedure is to have the billing department handle all refund requests. I have already submitted the ticket for you.
Customer: Unbelievable. This is exactly what everyone complains about. Forget it, I'll dispute the charge. You've just lost a customer.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Shipping Nightmare to a Five-Star Experience: My Faith is Restored! ✨
It's honestly been a game-changer for my daily comfort and style. Many of you have been asking what specific frames I've been wearing, and I'm thrilled to share the details. The secret lies in their construction. These aren't just any frames; they are Men's Pure Titanium Eyeglasses, which makes them incredibly lightweight and durable. The advanced plating gives them that sleek black and gold finish that I love. If you're looking to upgrade your own eyewear experience with something that blends cutting-edge technology with timeless design, you have to see these for yourself. I have to share this. My last attempt at buying glasses online was a total disaster. 😤 I paid an extra $19.95 for "next-day delivery," only to be told it would take three days just to process my order. Trying to get a refund was a nightmare of fighting through automated phone menus and useless chatbots. After that infuriating experience, I swore I was done with online eyewear stores forever. 😭
A friend kept telling me to give it one last shot and try Mozaer.com, promising it was different. 🤔 I was skeptical, but I'm so glad I listened. The entire experience was a breath of fresh air and a complete 180 from my past ordeal.
I can honestly say I am so happy with their products and their prices. My shipping was actually quicker than they estimated by about 4 days! The quality of the frames is fantastic, and the prescription is spot on. I was specifically on the hunt for a new pair of mens glasses reading, and their selection was excellent and easy to browse. The whole process, from browsing to checkout, was seamless and transparent. Mozaer.com has completely restored my faith in buying glasses online and has definitely earned a loyal customer. ✨😃
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